Contact
Last updated 23 September 2026
OneProfile is run by Aryan. There is no call centre and no ticket number: one address, read by a person.
We answer within 2 working days, usually the same day. Write in English or Hindi, whichever is easier.
What to put in the message
It saves a round trip if you include:
- the email address on your account, since we look accounts up by it;
- what you were doing and what happened instead;
- for anything about money: roughly when the charge happened, and the payment id from your receipt if you have it.
Common things, answered faster elsewhere
- Cancelling or a refund: the refunds page says exactly what happens and when we pay money back.
- What a plan costs: the pricing page.
- Your data, or deleting your account: the privacy page, and the Export your data and Delete account options on your Account page.
Reporting abuse or a security problem
Use the same address and put SECURITY or ABUSE at the front of the subject line. Those go to the top of the pile. If someone is sending you unwanted mail through OneProfile, send us the message with its full headers and we will cut that account off.