RMA Technician

<p><strong><span data-contrast="auto"><span data-ccp-charstyle="Strong">Who We Are:</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":true,"201341983":0,"335557856":16777215,"335559738":0,"335559739":160,"335559740":240}"> </span></p>

<p>OpenEye, the cloud video platform company, provides solutions for video security, business intelligence and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support.  Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities around the world. OpenEye’s solutions are available globally through a trusted network of certified service providers.</p>

<p><span data-contrast="auto">OpenEye is a subsidiary of Alarm.com. Learn more at </span><a href="http://www.openeye.net/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">www.openeye.net</span></span></a><span data-contrast="auto">.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335559738":240,"335559739":240,"335559740":279}"> </span></p>

<p> </p>

<p><strong><span data-contrast="auto">JOB SUMMARY: This</span></strong><span data-contrast="auto"> position is responsible for repairing all OpenEye products and testing all product returns. The RMA technician will report to the RMA Manager.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>

<p><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>

<p><strong><span data-contrast="auto">ROLE AND RESPONSIBILITIES: </span></strong><span data-contrast="auto">To</span><span data-contrast="auto"> perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job. </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Communicates with the RMA Manager about what work needs to be done.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Repair, test, and troubleshoot OpenEye products sent in for repair and credit.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>

<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Performs all other duties/responsibilities as necessary or assigned.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>

</ul>

<p> </p>

<p><strong><span data-contrast="auto">QUALIFICATIONS: </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">a High School Diploma or a General Education Degree</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">a minimum of 1 year's related experience and/or training.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>

</ul>

<ul>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Knowledge and determination to create innovative ideas to help promote a positive work environment.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>

<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"multilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Ability to lift up to 50 pounds.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>

</ul>

<p><span data-contrast="auto"> Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.</span></p>

<p> </p>

<p><strong><span data-contrast="none">Perks at OpenEye:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>

<ul>

<li><span data-contrast="none"> </span><span data-contrast="auto">The pay for this full-time opportunity is $19.00 - $21.00 per hour. <span data-ccp-charstyle="ui-provider" data-ccp-charstyle-defn="{"ObjectId":"6696a9f2-228c-4f3e-a851-a023114c9d6c|79","ClassId":1073872969,"Properties":[201342446,"1",201342447,"5",201342448,"1",201342449,"1",469777841,"Calibri",469777842,"",469777843,"Calibri",469777844,"Calibri",201341986,"1",469769226,"Calibri",268442635,"22",469775450,"ui-provider",201340122,"1",134233614,"true",469778129,"ui-provider",335572020,"1",469778324,"Default Paragraph Font"]}">In addition, this position is eligible for an annual discre