Sales Operations Analyst

<div class="content-intro"><p>Here at Appian, our values of <strong>Intensity </strong>and <strong>Excellence </strong>define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.</p></div><h2>Sales Operations Analyst</h2>

<h5>McLean, Virginia, USA | Work Model: On-site at Appian Headquarters</h5>

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<p class="ParagraphText---richtext_paragraph ParagraphText---default_direction ParagraphText---align_start ParagraphText---inLightBackground elements---global_p"><span class="ColorText---color_custom"><span class="SizedText---medium SizedText---predefined"><em class="EmphasisText---richtext_emphasis">Transform sales data into actionable insights through AI-powered analysis and automation, and own sales performance reporting to drive strategic decision-making across the enterprise sales organization.</em></span></span></p>

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<p class="ParagraphText---richtext_paragraph ParagraphText---default_direction ParagraphText---align_start ParagraphText---inLightBackground elements---global_p"><span class="ColorText---color_custom">The Sales Operations team enables reporting and analytics for Appian's global sales organization, delivering the insights that fuel revenue growth in AI-Powered Process Automation. This team owns the full analytics lifecycle from pipeline visibility to quota attainment tracking, partnering directly with sales leadership to optimize performance. You will have autonomy to architect reporting frameworks and deploy AI-driven automation that accelerates decision-making for a high-growth enterprise software company.</span></p>

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<p class="ParagraphText---richtext_paragraph ParagraphText---default_direction ParagraphText---align_start ParagraphText---inLightBackground elements---global_p"><span class="ColorText---color_custom">Appian is scaling its enterprise sales motion as demand for AI-Powered Process Automation surges across financial services, government, and healthcare sectors. This role exists to transform how our sales organization leverages data by implementing advanced analytics, hypothesis-driven insights, and AI-enabled workflows that eliminate manual reporting overhead. You will become the trusted analytics partner to sales leadership, directly influencing territory planning, forecasting accuracy, and revenue optimization strategies.</span></p>

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<div><span class="ColorText---color_custom">Architect and own sales performance reporting systems that deliver real-time visibility into pipeline health, bookings trends, and quota achievement across all segments and geographies.</span></div>

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<div><span class="ColorText---color_custom">Execute hypothesis-driven analysis to uncover sales productivity patterns, conversion bottlenecks, and opportunity trends that inform strategic decisions on resource allocation and go-to-market optimization.</span></div>

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<div><span class="ColorText---color_custom">Lead the deployment of AI automation and workflow enablement solutions that reduce manual reporting cycles and accelerate access to actionable insights for field sales teams and executives.</span></div>

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<div><span class="ColorText---color_custom">Partner with sales leadership to design and maintain executive dashboards and analytics frameworks that support quarterly business reviews, forecasting processes, and territory planning initiatives.</span></div>

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<div><span class="ColorText---color_custom">Transform raw Salesforce data into standardized metrics and KPIs using advanced spreadsheet modeling and data manipulation techniques to ensure consistency and accuracy across all reporting.</span></div>

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<div><span class="ColorText---color_custom">Education: Hold a Bachelor's degree or higher in Business Administration, Finance, Data Analytics, Economics, Statistics, or a related quantitative field.</span></div>

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<div><span class="ColorText---color_custom">Experience: 2+ years of experience in sales operations, sales analytics, revenue operations, or business intelligence roles supporting enterprise sales organizations.</span></div>

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<div><span class="ColorText---color_custom">Advanced Spreadsheet Proficiency: Expert-level skills in Google Sheets and Microsoft Excel including pivot tables, advanced formulas, macros, and complex data modeling for large datasets.</span></div>

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<div><span class="ColorText---color_custom">Salesforce Expertise: Demonstrated proficiency using Salesforce for data extraction, report building, and pipeline analysis to support sales performance management.</span></div>

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<div><span class="ColorText---color_custom">Analytical Rigor: Proven ability to conduct data analysis and hypothesis testing to generate actionable business insights that drive measurable improvements in sales outcomes.</span></div>

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<div><span class="ColorText---color_custom">AI Automation: Experience implementing AI-powered automation and workflow enablement tools to streamline reporting processes and enhance operational efficiency.</span></div>

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<div><span class="ColorText---color_custom">Sales Metrics Mastery: Deep understanding of sales pipeline mechanics, performance analytics, bookings forecasting, and quota attainment tracking methodologies.</span></div>

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