HR Generalist (Onsite)

Company Description

Bosch Service Solutions is a leading provider of Business Process Outsourcing optimizing services in the

following key areas: Customer Experience Services, Mobility Services, Monitoring Services as well as

Business and Shared Services. Around 9,000 associates provide and optimize customers’ business

processes in approximately 40 languages. Visit our website for more information at

www.boschservicesolutions.com.

Job Description

The HR Generalist will assist in the implementation and maintenance of HR practices and programs in support of SO business objectives. Primary areas of responsibility include support in talent acquisition, HR analytics, Onboarding, communication plan and support positive cultural preservation.

Essential Functions:

Implementing end-to-end recruitment process, including:Profile alignment and consulting with hiring manager

Job posting and advertising

Managing applicant tracking system

Liaising with 3rd party recruiters or leasing agencies

Attending job fairs, if available

Resume and phone screening interviewing

Coordinating interview schedules with hiring managers

Arranging candidate travel (if needed).

Assisting in the preparation of an employment offer

Collecting pre-employment documentation and other requirements

Welcome and on-boarding/orientation meetings

Oversees the onboarding process, including;Initiation of background checks and drug screens

New hire bundles

Preparing orientation schedules

Coordinating with key players in other departments

Delivers new hire HR orientation.

Oversees the termination process to include notifying relevant internal parties, ensuring all items are completed.

Organizes training sessions as needed.

First point of contact for Benefits Annual Enrollment which may include conducting annual presentations.

Processes additional payments (i.e., sales commissions, bonuses).

Prepares and collates reportsSupports the HRBP in the analyses of HR KPI’s and their fulfillment by generating accurate, high-quality reports relating to hiring, sickness, attrition, diversity, etc.

Associate Engagement ActivitiesSupports local site events geared towards associate engagement.

*Any HR related activities as required at the site

Qualifications

Competencies:

Required:

Knowledge of human resources management practices and US labor / employment law.

Ability to effectively resolve issues, by using judgment that is consistent with standards, practices, policies, procedures, regulation, or federal/state law.

Excellent skill in both verbal and written communication, with financial and business acumen.

Excellent organizational skills and attention to detail.

Excellent time management skills with a proven ability to meet deadlines.

Must be a self-starter who is flexible to changing business demands; has a sense of urgency and works well under pressure.

Strong analytical skills.

Microsoft Forms – Survey

Preferred:

Knowledge of SAP business system, preferred.

Prior experience in a global environment

Prior experience in Contact centers

Minimum Requirements

Bachelor’s Degree in human resources or related field

Recruiting/Onboarding/HR Analyitics – minimum 3 years

Recruiting with direct and indirect employees experience – 2 years

Additional Information

By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.

At least three years US HR experience in a relevant role