Mobile Service Technician

<div class="content-intro"><p class="p1">Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.</p></div><p class="p1">We are looking for a Mobile Service Technician to compliment our superstar team.The role requires technical expertise and strong mechanical ability to troubleshoot and repair our humanoid robot fleet. As a mobile technician, you will serve as a frontline technical representative—traveling to customer facilities, deployment zones, and trial sites.</p>

<p><strong>Responsibilities:</strong></p>

<ul>

<li>Responsible for the maintenance of humanoid robots and necessary mobile infrastructure at commercial or residential locations.</li>

<li>Perform routine maintenance and repairs on the humanoid robot fleet.</li>

<li>Proficient in troubleshooting mechanical, electrical and software-based issues.</li>

<li>Work closely with engineering, build, validation and fabrication teams to resolve issues quickly.</li>

<li>Verify use-case stability on-site and provide direct, actionable feedback to the Development teams to drive product improvements.</li>

<li>Maintain detailed and accurate records of all maintenance and repairs.</li>

<li>Develop tools and document diagnostic procedures for process improvement.</li>

<li>Ability to follow assembly documentation.</li>

<li>Ability to work under short timelines when needed.</li>

<li>Experience in customer-facing positions.</li>

<li>Valid Driver License and clean driving record.</li>

</ul>

<p><strong>Requirements</strong>:</p>

<ul>

<li>3+ years experience working with complex systems.</li>

<li>Familiarity with computer based tools such as but not limited to CMD prompt, Google Suite, in house development GUI’s.</li>

<li>Familiarity with electrical hardware based diagnostic tools such as but notlimited to Scope, Digital MultiMeter, Current Probes.</li>

<li>Familiarity with torque tools and mechanical assembly.</li>

<li>Ability to read PCB and Harness schematics.</li>

<li>Full system architecture diagnostic experience and organized diagnosticprocesses.</li>

<li>Ability to remove and replace mechanical components up to 50lbs.</li>

<li>Great attitude and excited to face challenges.</li>

<li>Valid drivers license and clean driving record.</li>

</ul>

<p><strong>Bonus Qualifications</strong>:</p>

<ul>

<li>DAQ system implementation experience.</li>

<li>Small brushless motor experience.</li>

<li>Harmonic drive, clutches, torque/force sensor knowledge.</li>

<li>Robotics experience.</li>

<li>Experience using Jira, Confluence, Slack.</li>

<li>IPC 610, 620 or J-Std-001.</li>

</ul>

<p>The US base pay range for this full-time position is $30.00 to $55.00 per hour.</p>

<p>The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.</p>