NetSuite Customer Success Project Manager

<p style="text-align: center;"><img style="max-width: 100%;" src="https://info.rfsmart.com/hubfs/EVP/EVP%20statement.png" alt="" width="640"></p>

<h2 style="text-align: center;"><span data-contrast="none"> </span><strong>NetSuite Project Manager </strong></h2>

<p style="text-align: center;"><span style="font-size: 12pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">USE (Jacksonville, FL) or Remote EST</span></span></strong></span><span style="font-size: 18pt;"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 3">   </span></span></strong></span></p>

<h3 style="text-align: center;"><span style="color: rgb(186, 55, 42);"><strong><span data-contrast="none"> </span>                 <span data-contrast="none">We exist to transform our customers and change lives.</span> </strong></span><strong style="font-size: 18pt;"><span data-contrast="none"><span data-ccp-parastyle="heading 3">      <br></span></span></strong></h3>

<h3 style="text-align: center;"><strong style="font-size: 18pt;"><span data-contrast="none"><span data-ccp-parastyle="heading 3">        </span></span></strong></h3>

<p><span data-contrast="auto"><strong><span data-contrast="none"><span data-ccp-parastyle="heading 4">Who We're Looking For</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335551550":0,"335551620":0,"335559738":319,"335559739":319}"> </span></strong></span></p>

<p><span data-contrast="auto">Are you a dynamic professional with a passion for driving projects to success? Join RF-SMART as a Project Manager and lead our innovative projects to new heights. This role offers the perfect blend of strategic planning, client interaction, and team collaboration.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":240,"335559739":240}"> </span></p>

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 4">What </span><span data-ccp-parastyle="heading 4">You’ll</span><span data-ccp-parastyle="heading 4"> Do:</span></span><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335551550":0,"335551620":0,"335559738":319,"335559739":319}"> </span></strong></p>

<ul>

<li><strong><span data-contrast="auto">Manage Projects</span></strong><span data-contrast="auto">: Oversee resources, timelines, scope, and customer expectations to ensure successful project completion.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><strong><span data-contrast="auto">Client Interaction</span></strong><span data-contrast="auto">: Establish yourself as the main point of contact for clients, managing communication and escalations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><strong><span data-contrast="auto">Strategic Planning</span></strong><span data-contrast="auto">: Generate and deliver project plans and cost estimates, manage change requests, and negotiate project scope changes as well as managed service agreements. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><strong><span data-contrast="auto">Cross-Functional Collaboration</span></strong><span data-contrast="auto">: Work with internal teams to manage project deliverables and ensure seamless service.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><strong><span data-contrast="auto">Post-Implementation Support</span></strong><span data-contrast="auto">: Participate in post-Go-Live activities for key accounts to ensure ongoing success.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

</ul>

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 4">What You Bring:</span></span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"134245418":true,"134245529":true,"335551550":0,"335551620":0,"335559738":319,"335559739":319}"> </span></p>

<ul>

<li><strong><span data-contrast="auto">Proven Success</span></strong><span data-contrast="auto">: 2-5 years of project management and/or consulting experience, preferably with NetSuite ERP implementations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><strong><span data-contrast="auto">Technical Skills</span></strong><span data-contrast="auto">: Proficiency in Word, Excel, PowerPoint, Microsoft Project, and Smartsheet. Functional experience with ERP systems, especially NetSuite, is a plus.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><strong><span data-contrast="auto">Excellent Communication</span></strong><span data-contrast="auto">: Strong written and verbal communication skills, with the ability to deliver impactful presentations.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><strong><span data-contrast="auto">Negotiation Skills</span></strong><span data-contrast="auto">: Experience managing executive relationships and closing large deals including managed service agreements. </span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><strong><span data-contrast="auto">Willingness to Travel</span></strong><span data-contrast="auto">: Ready to travel up to 10-20% to connect with clients and facilitate project delivery.</span> </li>

<li><span data-contrast="auto">A Bachelor’s degree in a related field or equivalent work experience.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Experience with ERP distribution applications, manufacturing, and/or warehouse environments is desired.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><span data-contrast="auto">Some technical or application functional NetSuite experience is a plus.</span><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}"> </span></li>

<li><span data-ccp-props="{"134233117":false,"134233118":false,"335551550":0,"335551620":0,"335559738":0,"335559739":0}">Curiosity and comfort with AI-enabled tools, with the ability to identify new ways to apply them to project management and share best practices with the team.</span></li>

</ul>

<p> </p>

<p><strong>Why You’ll Love It Here:</strong> Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a NetSuite Customer Success Project Manager, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees.</p>

<p style="text-align: center;"> </p>

<p><strong><em><span style="font-size: 8pt;">Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status).</span></em></strong></p>

<p><strong><em><s