Billing Assistant (Austin, TX, In-Person, Full-Time)

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha School. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard.

We are hiring a Billing Assistant to own our billing operations for our online program. This is a focused role centered on invoicing, payment tracking, and working directly with accounts. You will make sure invoices go out on time, payments are recorded accurately, and every account stays current, and you will communicate directly with accounts by phone and email to work through billing issues and get them set up on Stripe. This is a full-time, in-person role based at our Austin, TX campus.

What You'll Do

Issue Invoices: Generate and send accurate invoices on the defined billing cadence, applying the correct tuition, fees, and adjustments for each account.

Track Payments: Record incoming payments, reconcile them against open invoices, and keep every account current in our billing system.

Work Through Billing Issues: Communicate directly with accounts by phone and email to work through billing issues, resolving straightforward ones yourself and looping in leadership on anything unusual.

Stripe Setup: Walk each account through getting set up on Stripe and confirm their payments are flowing correctly.

Follow Up on Overdue Balances: Send reminders, follow up professionally on past-due invoices, and escalate the small number of accounts that need attention from leadership.

Maintain Clean Records: Keep the billing system organized, accurate, and audit-ready, including account details, payment history, and adjustments.

Report on Billing Status: Provide a weekly summary of invoices sent, payments received, and outstanding balances so leadership always knows where things stand.

Requirements

Billing or Accounts Receivable Experience: You have handled invoicing, payment reconciliation, or accounts receivable work and can walk through the process you followed.

Attention to Detail: You can be trusted with every invoice amount, payment record, and account balance without exception.

Professional Communication: You can work through a billing issue or chase an overdue balance by phone or email and keep the relationship intact. Your tone stays calm, clear, and respectful in every call and message.

AI Forward: Comfort using AI tools to draft communications, check your numbers, and speed up repetitive work.

Location: Based at our Austin, TX office full-time, in-person. U.S. work authorization required.

Bonus Points

Stripe, QuickBooks, or Similar Billing Platforms: Hands-on experience with common invoicing, payment processing, or accounting tools, especially Stripe.

School or Membership Billing Experience: Prior experience handling family, member, or subscription billing at a school, gym, or similar organization.

Benefits

Pay: $25/hour